FAQ
789tk Frequently Asked Questions
All the questions you may have about bonuses, deposits, withdrawals, mobile access, and support — answered in one place.
Many people have questions when using 789tk — how to get a bonus, what the withdrawal rules are, what to do if there is a problem on mobile, and how easy it is to deposit with bKash or Nagad. On this page we have provided direct and reliable answers to all of those questions. Every answer is written based on actual information from the site, so you can play with peace of mind.
Find the answer to your question
Bonuses & Offers
When you open an account at 789tk for the first time, a 120% welcome bonus is applied automatically on your first deposit. No separate code or application is needed. For example, if you deposit ৳1,000 you will receive a ৳1,200 bonus — bringing your total balance to ৳2,200. The maximum bonus amount is up to ৳10,000.
No, the welcome bonus is given only once per account. If the same person tries to claim the bonus by opening multiple accounts, those accounts may be suspended. This offer is made exclusively for new players.
Generally, once a bonus has been activated it cannot be cancelled. However, if you want to play without a bonus, you can let the support team know before making your deposit. There is no option to cancel a bonus directly after it has been applied, so it is best to decide in advance.
Most slots and casino games at 789tk contribute toward wagering. However, the contribution rate is not the same for every game — some games may contribute only partially. For the best certainty, check with support to find out which games count in full.
A bonus expires within a set period of time. If the wagering requirement is not met before the expiry, the bonus will be cancelled. The exact details of the bonus validity period are stated in the terms and conditions — you should check that page.
The wagering requirement is 10 times the bonus amount, not the deposit amount. This means that if you receive a ৳1,200 bonus, you must wager a total of ৳12,000 before you can withdraw winnings from that bonus. Keep this requirement in mind when planning your play.
How to Withdraw Money
Yes, but conditions apply. You can request a withdrawal of winnings from a bonus only after the wagering requirement has been fully met. Until wagering is complete, that portion is not withdrawable. Your own deposited funds can be withdrawn at any time.
Withdrawal requests may take some time to review. While the request is being verified, the status will show as "Pending". If your account details are not filled in correctly, there may be a delay. If the issue persists, contact us via live chat.
Approved withdrawals at 789tk are generally completed within 1 hour. Whether you use bKash, Nagad, Rocket, or bank transfer, processing is fast. However, if there are any gaps in account verification, the time may increase.
Yes, 789tk offers withdrawal service 24 hours a day, 7 days a week. Requests are processed at night and on weekends as well. Mobile banking services like bKash and Nagad remain active at night, so withdrawals should not be a problem.
The minimum withdrawal amount at 789tk is ৳800. Withdrawal requests below this amount are not accepted. So before submitting a request, make sure your withdrawable balance is ৳800 or more.
Mobile Use
789tk runs on any modern smartphone, tablet, or desktop. It can be accessed directly through a browser on both Android and iOS platforms. You can use the full platform from a mobile browser without downloading any separate app.
Accumulated old cache and cookies can sometimes cause pages to load slowly. Go to your browser settings, clear the cache and cookies, then refresh the page — in most cases this resolves the issue. If the problem continues, try using a different browser.
If the connection drops, the game remains at the state it was in on the server. Once you reconnect and log in, most games allow you to return to where you left off. If a bet was in progress, the server completes the round and the result is recorded in your account.
Yes, 789tk is fully mobile-friendly. The site displays and works well on any modern browser — Google Chrome, Samsung Internet, or Firefox. Deposits, withdrawals, and playing games are all possible from a mobile browser.
How to Deposit Money
789tk itself does not charge any additional deposit fee. However, your mobile banking service or bank may apply its own transaction charge — that is entirely subject to the respective service's own policy. In most cases, mobile banking carries a very small or zero charge.
The minimum deposit amount at 789tk is ৳200 — the same limit applies across all methods. Whether you use bKash, Nagad, Rocket, or bank transfer, you can start with just ৳200. You can start small and increase gradually.
Log in to the site, go to the deposit section, and select Nagad. Follow the instructions shown and send money from your Nagad account. Once the payment is successful, it will be added to your 789tk balance within a short time. Keep your transaction ID for your records.
Yes, bKash payments at 789tk are completely safe. The site uses SSL encryption, so your financial information remains protected. On the bKash payment page, use only your own PIN and do not share your PIN with any third party.
First, wait a few minutes, as there can sometimes be a slight delay. If the balance still has not appeared, collect your transaction ID and screenshot and contact us via live chat or at [email protected]. The support team will verify and resolve the issue promptly.
Still have questions? We are ready to help
789tk's support team is ready to assist in both Bengali and English, 7 days a week, 24 hours a day. You will get an immediate response via live chat, or you can write to us by email.
Log in and contact support